Please be aware of our policy regarding cancelled, rescheduled or missed appointments.

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As of 1st October you will be required to pay a £40 deposit to secure your booking. This does not apply to consultations or follow up appointments. 

 

If your deposit is not received within 48 hours of your booking, this appointment will be made available to other patient’s.

 

Cancelling/Rescheduling Appointments

 

When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. 

 

However, we understand situations arise when you may need to cancel or reschedule your appointment. We request the following notice of change is given:

 

-More than 48 hours - deposit will be refunded.

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-Within 48 hours - deposit is non refundable, however it can be transferred to another appointment. 

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-On the day cancellations & missed appointments - deposit is non refundable or transferrable.

 

We appreciate your understanding and cooperation with this policy, as it helps us maintain efficient scheduling and service quality for all our patients.